Keep customers engaged with Email marketing Services.

Email Marketing  |  Customer Engagement

Grow your business and customer engagement with structured, automated email marketing services that nurture each users journey individually. We'll monitor your email performance and engagement based on a customers place in your sales funnel, building trust and loyalty by giving your customers what they need at the right time.
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support & nurture customers with email.

One of the best and easiest ways to build relationships with your customer base is via your owned assets, and email is right at the top. Providing some of the highest engagement rates of any digital channel, email allows you to control the narrative especially when coupled with a structured CRM/ user database. We'll help you make sense of your emails and communications strategy by creating customer experiences with highly contextual email marketing campaigns.

we work with industry leading technologies.

We can easily adapt to work with your email platform of choice, however if you need guidance we can highly recommend a few of our favourites. We'll help you setup the technicalities and deployment to get your emails working correctly straight out the gate & integrated with your website/ tech stack.
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create contextually relevant email campaigns.

The one size fits all approach to email marketing is dead, with user contextual relevance being at an all time high. We'll help you segment your customer data with taxonomy rules, creating effective email campaigns that speak to your customers and lead to higher engagement rates and sales.
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let automation do the heavy lifting for you.

Harness technology and let your customers actions decide what emails they receive next in your sales pipeline. We'll work with you to create email campaign automations that encourage action based on real-time user event triggers; such as abandoned carts, page visits, completed sales and more.

know exactly what to say at the right time.

We'll monitor your email campaign performance metrics, ensuring that your emails communications are well received by your customers and tick all the right boxes. From copywriting to tempalte design, we'll help you establish best practice EDM campaign setup standards.
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what we offer :

100% Transparency

We value business solutions and outcomes, not outputs. What does that mean? We'll always have your back at every stage and tell you how it is.

Dedicated Management

We don't want you jumping through hoops, so we'll put you in touch with a dedicated account manager to speak with at any time.

Problem Solving

Glass half full, outside the box or whatever you refer to it as...we'll rise to the challenge to ensure your success at every stage.

No Lock-In Contracts

You heard that right! We're so confident you'll love working with us (and the results) that we decided to only roll with month-to-month contracts.
Goulburn website design and digital marketing.

your local email marketing agency experts.

We help local area businesses all across the Southern Tablelands personalise and scale their audience engagement with tailored email marketing campaigns. By combining real-time data insights, technology and personalisation we'll work with you to focus on building relevancy with customers to ensure you're message is received loud and clear.

Personalisation

By leveraging your database, we'll help you personalise your emails to increase cut through and get results.

Creative & Design

We combine design trends with working knowledge to build effective email marketing campaigns that scale.

Strategy Development

We'll monitor your email marketing engagement and developing trends to continuously refine your EDM strategy.

Test & learn

We'll run tests to identify what email content, templates and campaigns resonate best with your customers.

Audience Discovery

We'll pinpoint your target audience(s), analysing personas and data to scale your social media campaigns.

Customer Segmentation

We use data intelligence and technology to segment audiences, ensuring your ads are speaking the same language.

Sales Optimisation

We track sales back to user engagement metrics, constantly optimising traffic for sales & lead acquisition.

Shopping Campaigns

We'll setup your social media shopping campaigns to reach your ideal target customer, and then scale it up.
  • Starter Plan
    Email Marketing
    Monthly email marketing campaign setup, design and management.
    from $25000
    per month
    • Email design & development
    • Audience Segmentation
    • 2 emails templates/ month
    • Additional emails @ $120/ each
    • Automation setup from $200
    • Full CRM builds from $850
    GET STARTED
    prices include GST. does not include website management. additional emails $75/ each. email automation and CRM builds not included in starter plan and are addons. cancellations to be given with 30 days notice. T&C's apply.

higher returns with little to no cost.

Email marketing remains one of the most effective ways to communite with your customers, primarily due to it being an owned media channel with no direct competitors. For this reason the costs associated are minimal and the returns higher than typical marketing channels. We're so confident we can help you scale engagement metrics higher that we don't opt-in for long-term contacts.
  • Email Automation Setup

    We’ll help you save time create effective email automation rules and campaigns within your existing platforms starting from $200 (one time fee based on complexity). Contact us to learn more.

  • Unique EDM templates

    We’ll work with you to  develop beautiful, personalised, email templates that harness best-practice EDM design and tested user engagement metrics.

  • CRM Development

    Looking for some help in building your CRM and customer database for your business? We’ll help you integrate a fully functioning CRM into your business operations from only $850 (one time fee) to help manage leads, sales, orders and more. Contact us today to learn more.

  • Lead Nurturing

    One size emails don’t work anymore, and the average person engages more when emails are relevant to their personal experiences. We’ll leverage owned data from your website, customer profiles and sales to continuously nurture your customer engagement and scale your brand consideration.

  • Top-of-Mind Marketing

    Email is great at bringing people back into their journey if they disconnect for a while, ensuring that you brand isn’t being forgotten…or even replaced.  Stay relevant by using automation to follow up with users at each stage of their journey, from leads to post-sales and more.

  • Monthly Reporting & Analysis

    We provide reports on each marketing campaign we run, showcasing user engagement, campaign performance and more. We’ll even run through the data with you to make sense of it all.

contact us today to get started.

We'd love to learn about your brand and how we can help your business grow online. Get in touch for a free, no obligation chat to discover more.
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Speak to one of our team to discover how we can help.
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book an appointment

Book a time to speak with us that suits your schedule.

need help with your email marketing?

Captivate your audiences with email marketing campaigns that actually engage with your customers when it counts. Our team will help create and automate your email marketing flow at every stage of your customer journey.

frequently asked questions.

  • How much is email marketing?

    Costs for email marketing typically depends on how big your database is. The more users you have, the higher the costs…however there are some great entry level plans available if you’re just starting out. These allow you to scale up in time as your database grows.

  • What email platform should I use?

    Honestly, most email platforms offer the same offerings such as automation, tracking, reporting and creation, however the core difference is in the pricing plan inclusions and tech-stack integrations. We prefer to work with ActiveCampaign due to it’s competitive offerings and in-depth automation capabilities, plus it integrates perfectly with Woocommerce and Wordpress.

    if you’re confused where to start give us a call and we can help weight up your options and point you in the right direction.

  • Should I buy an email list?

    No. We highly recommend that whatever CRM/ email platform you use that you stay away from email lists. The reason being that majority of lists are non-compliant with modern privacy policies, typically scrapped from other databases in addition to most being blacklisted from your server IP’s etc. You will see massive unsubscribe numbers and ‘non-existent’ emails coming back your way if you continue.

    If you’re keen on growing your email lists there are better ways to accomplish this organically, such as creating website signup forms, social media, competitions and more.

  • Do I need an email specialist?

    The answer here is largely dependant on your business plans and time, however majority of small to medium sized businesses also struggle with platform capabilities. If you’re only using email to send out ‘newsletter’ style updates to your customers, you’re missing a massive opportunity and leaving money on the table…especially if you’re running eCommerce.

  • What is a CRM?

    A CRM is a customer relationship management tool or platform that allows you to manage interactions with new or existing users in your database. Data is typically obtained through sign-up forms and contact forms, and fed into the system to process relevant functions. These include functions such as sending internal notifications, emails, SMS, and updating profile tracking.

    A well structured CRM will provide valuable insight into your customer activities and engagement collated from a range of sources, allowing you to better personalise communications and build stronger relationships.

  • what is email automation?

    Majority of the emails that you receive are automated, yet personalised to appeal directly to you. These emails factor in fields such as name, address, purchased/ viewed items, similar items and more to encourage you to engage but are in truth templates created to appeal to the masses with customised elements.

    Email automation has become the new norm in marketing due to its personlisation capabilities and speed to market, as majority of the admin work is removed (pending a well structured CRM).